IMA is an international group whose core business is the design and implementation of assistance services, ranging from 24/7 medical emergencies anywhere in the world to prevention services and day-to-day support.
IMA was founded in 1981 at the initiative of three insurance companies wishing to strengthen their offers by combining them with assistance services, IMA today has an international shareholding including five members of Euresa.
About IMA Group
Activities
- Designs, assembles and implements appropriate solutions in the following areas:
- Mobility: breakdown/towing, personal assistance, medical assistance, eCall, affinity insurance (travel, mechanical breakdown cover, pets …), vehicle technical support…
- Home: emergency intervention, remote expertise, in-kind repairs, remote surveillance…
- Wellness : health assistance, prevention, remote assistance…
- Legal : legal information, conciliation…
Distribution Channels
Distribution through insurance or service provision:
- B2B2C: assistance services provided under our customers’ brand names (mutualist insurers, bancassurance, health and pension funds, car manufacturers, …)
- B2C: through the brands: IMAWAY, IMACARE, Sérélia, IMA Protect…
Governance
Supervisory & Management Boards
- Chair of the Supervisory Board: Nicolas GOMART
- Chair of the Executive Board: David PINO
Chiffres clefs (2023)
- Total Turnover: €942 M
- 14 operational sites in 6 countries (Belgium, France, Italy, Morocco, Portugal and Spain)
- Over 5,800 employees
- Over 45 million beneficiaries
- More than 3.5 million assistance cases handled
- Over 15.2 million incoming calls
- Total equity: 372,8 M€
- €29.8 M of assets under management
Total turnover
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Employees
0
Beneficiaries
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Contact
Groupe IMA - Inter Mutuelles Assistance
118, avenue de Paris
CS 40 000
F – 79 033 Niort Cedex 9
FRANCE
F – 79 033 Niort Cedex 9
FRANCE
