Anticipating the new legal framework, in 2024 we launched a new insurance product for electric scooters and bicycles.
This insurance is aimed at users of electric scooters as well as bicycles—whether traditional or electric—urban, mountain, or road. The policy covers Civil Liability, taking care of any damage, the rider may cause to third parties, as well as potential accidental damage or theft, and personal injuries to the rider through the accident or assistance coverage
Progress status
Finalised
Use case finalised on 22 May 2024
Work team
In house
Project Management: Project Mgt: Product development area
External partner/team: External partner: a start-up called Weecover which created a widget for us to perform the policy issuance
Work carried out to date
The platform was developed and deployed to production at the end of May 2024.
The sale of the new product is carried out through a widget developed for us by the start‑up Weecover, which allows us to embed the product’s sales screens into any internal or external application. This widget is integrated with our systems through a web service that records all the necessary information in our system.
Currently, we only have it included in our internal sales applications: internal applications, our public website for customer quotations, and through our intermediaries.
This year, 2026, the law requiring mandatory insurance in Spain has come into force. On February 18th, we launched the new product for Personal Light Vehicles (PLV) and Bicycles to comply with the regulation, which establishes mandatory Civil Liability insurance
First Results & Lessons learnt
The platform was developed and deployed to production at the end of May 2024.
The sale of the new product is carried out through a widget developed for us by the start‑up Weecover, which allows us to embed the product’s sales screens into any internal or external application. This widget is integrated with our systems through a web service that records all the necessary information in our system.
Currently, we only have it included in our internal sales applications: internal applications, our public website for customer quotations, and through our intermediaries.
This year, 2026, the law requiring mandatory insurance in Spain has come into force. On February 18th, we launched the new product for Personal Light Vehicles (PLV) and Bicycles to comply with the regulation, which establishes mandatory Civil Liability insurance
Difficulties encountered & Remainng Challenges
Our initial idea was to look for partners so that, together with the sale of their electric scooters, they could include our widget to offer the insurance at the point of purchase.
We did have some discussions, but it has been difficult. Although the widget was already technically developed and can be displayed anywhere and its styles can be adapted quickly, the problem we encountered was that, when speaking with potential partners, we would have needed to change the operational workflow of how the widget works—and that is much more complex.
