Inclusion of the average overall rating on the Matmut website homepage.
Creation of a page dedicated to these reviews on the Matmut website
First Results & Lessons learnt
Overall rating and ratings by product are very positive.
Despite the defined scope of the survey (i.e. post-online subscription), the policyholders surveyed sometimes use this channel to express their various grievances with Matmut
Difficulties encountered & Remainng Challenges
Analysis of the impact of these reviews, from Avis Vérifiés and, more broadly, review sites on the responses generated by generative AI.
