login_FILL0_wght400_GRAD0_opsz24 MYEURESA
browse all use cases
use cases

Policy with parametric refund guarantee (IMA Italia)

  • by Groupe IMA (International)

Objectives

Introducing a new concept of claims management related to parametric and automatic reimbursement: improved user experience because the refund is automatic. Parametric reimbursement as sales leverages for better conversion rate.

Progress status

Being deployed

Launched by the end of February 2026

Work team

  • Developed with external partners
  • Project Management: Project management: Commercial & back-office department.
  • External partner/team: External providers for Distribution (Heymondo); Oracle for flight delay control (Blink); Parametric Payment (Vitesse)

Work carried out to date

  • Creation of a parametric guarantee
  • Risk evaluation
  • Legal compliance
  • Accounting and financial compliance

First Results & Lessons learnt

  • To be determined.

Difficulties encountered & Remainng Challenges

  • Accounting and financial compliance between internal and external partners