IMA was created in 1981 at the initiative of 3 large mutual insurance companies - MAIF, MAAF and MACIF - who wanted to offer their policyholders quality assistance services by sharing resources.  Since then, other mutual insurance companies have joined: first MAPA and SMACL, then followed by MATMUT, MAE, AGPM, AMF and Mutuelle des Motards.

The first mission of IMA, strongly attached to the values of solidarity and the respect for people, consists of providing human, medical or technical assistance to the 38 million policyholders of the shareholder-mutuals, i.e. more than one out of two people in France. The other customers of the Group, for example 169 mutual health societies, represent 10 million beneficiaries. Every day, people in difficulties benefit from the skilled staff of the IMA Group - professionals in assistance services as well the skilled service providers within the network.   

For increased efficiency to policyholders abroad and to European customers, IMA has established a presence in Germany, Belgium, Spain, Portugal, Italy, the United Kingdom and Morocco.   

Similarly, IMA is responding to the development of the product and service assortment of its shareholders and customers by offering new and innovative services meeting the changes in the life style of the people today. IMA has therefore established two subsidiary companies in Nantes, providing tele-diagnostics, tele-surveillance and tele-assistance. Inter Mutuelles Habitat is another IMA subsidiary established more recently in Niort which offers policyholders who have suffered an accident at home the possibility of receiving in-kind compensation instead of the traditional financial payment.  

The IMA Group is now the leading assistance company in France and one of the largest in Europe.  Every day, more than 48 million people can benefit from the know-how of IMA.